When it worked:
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Increased facility access
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Facilitated performance of job tasks
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Reduced physical stress
(Telephone interview)
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Employers supportive
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Employee honest in their accommodation needs
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Developed a network of resources
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Knowledge of AT options
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Increased facility access
(Focus Groups)
When it didn’t work:
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Equipment failure / broken
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Lack of training in use
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Changed jobs
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Employers not supportive
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Equipment perceived as too expensive
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Lack of physical access
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Lack of training