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Virtual Exclusion and Telework: Barriers and Opportunities of Technocentric Workplace Accommodation Policy
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- Virtual Exclusion and Telework: Barriers and Opportunities of Technocentric Workplace Accommodation Policy
- Telework: The Pros and Cons
- Telework and People with Disabilities
- Key Barriers to Telework
- Telework Policy Objectives
- Telework Policy Objectives
- RERC on Workplace Accommodations
Virtual Exclusion and Telework: Barriers and Opportunities of Technocentric
Workplace Accommodation Policy
Paul M.A. Baker, PhD, AICP and Lynzee Head, MS, Georgia Institute of Technology
Andrew Ward, PhD, MPH, University of Minnesota
Telework: The Pros and Cons
- Telework: work reconstructed as a set of tasks that need to be accomplished
– not necessarily linked to a physical location or a given individual
Telework and People with Disabilities
- Federal Policy Environment
- U.S. EEOC recognizes telework as a "reasonable accommodation" under 1990 Americans with Disabilities Act (ADA)
- New Freedom Initiative (NFI 2001) focuses on Telework to help people with disabilities enter the workforce
- How can we design policy to facilitate the integration of people
with disabilities into the workplace in such a way as to optimize their
interactions with other workers?
Key Barriers to Telework
People with disabilities face additional barriers than those faced by teleworkers in general
- Structural Barriers
- Policy/Regulatory Barriers
- Economic Barriers
- Technological Barriers
- Personal Barriers
Telework Policy Objectives
- Research
- Tracking telework practices to provide information on factors hindering and supporting implementation of telework
- Current telework policies and practices among employers and implementation outcomes
- Outreach
- Inform employers of “hidden labor pool” of people with disabilities and benefits of telework
- Educate policymakers on issues unique to teleworkers with disabilities
- Begin dialogue with planners and other stakeholder professionals on the differences between physical and virtual work environments
Telework Policy Objectives
- Interventions
- Development of telework skills and training incorporated into vocational rehabilitation programs
- Establishment of a program similar to Ticket to Work program to assist people with disabilities in obtaining telework positions
- Development of detailed federal policies to oversee telework (or update ADA with provisions for telework)
- Tax incentives to confront the economic barriers faced by employers and their employees with disabilities
- Outcomes
- Increased access/availability of government resources
- Increased public/private sector knowledge transfer
- Increased productivity of persons with disabilities
- Development of a competitive market place for assistive/wireless technologies
- Facilitation of convenient and independent lifestyles
RERC on Workplace Accommodations
This research was supported by grant #H133E020720 from the National
Institute on Disability and Rehabilitation Research (NIDRR), U.S. Department
of Education
Visit www.workrerc.org